AlarmPoint Releases New Advanced Integration for Microsoft SCOM

The latest AlarmPoint integration to Microsoft SCOM enables the appropriate technician to be notified directly via voice, email, pager, BlackBerry, or other device to resolve an issue. Released in December and available now, the integration to Microsoft SCOM allows users to receive detailed information about a failure and allows the recipient to select a response on their remote device. AlarmPoint then updates the Microsoft SCOM alert in real-time.

The integration to Microsoft SCOM allows the user to benefit immediately through automation. The user will find a significant acceleration in the time required for staff to notice the failures or malfunctions, determine who is on call, and notify the right person. In addition, the ability to take simple actions on the event from any device gives the user a quick way to deal with many issues and communicate to other team members the current status of the event.

During the process, every notification, response, and action is logged in AlarmPoint, and AlarmPoint automatically annotates the Microsoft SCOM alert with process information. The AlarmPoint product also features a self-service web user interface to allow accurate assignment of responsible personnel for each job.

In addition to Microsoft SCOM, AlarmPoint has out of the box integrations to BMC Remedy, HP Service Manager, IBM Tivoli, HP Operations Manager and many more. http://www.alarmpoint.com/resourcecenter/.

To read more about the new AlarmPoint integration for Microsoft SCOM, download the datasheet here.